ArrAy has the specialized expertise necessary to perform high-quality software maintenance in a timely fashion. Our Product Maintenance and Support Services provide relief from the asynchronous nature of supporting software. ArrAy's dedicated team of highly motivated debugging experts quickly relieves in-house developers of the burden of fixing software defects and ensuring interoperability with evolving standards.

Resolving software issues quickly and correctly is paramount to the success of software development companies, and over half of the typical engineering workload involves maintenance and enhancement of existing software applications. But software development companies cannot afford to tie up skilled in-house engineers—whose talent is needed to bring new product to market as quickly as possible—with ongoing maintenance requirements.

But who else can software development companies entrust with their software? Maintaining these systems is not an easy task. Technology evolves, software ages and numerous changes render software increasingly complex and time-consuming to modify. Companies cannot afford to introduce new errors that can endanger customer satisfaction. And they cannot afford to wait forever for someone to figure out how to do the job right.

The ArrAy Way methodology uniquely empowers us to work effectively and efficiently with previously developed code. Thanks to our methodology, our unique business model is productivity-driven. Traditional body shops utilize a model based on hourly rates. They rely on sheer numbers of programmer-hours to deliver output. Quality, time, cost, and output vary from programmer to programmer, and cannot be predicted in advance. But our delivery-based approach saves customers money in two ways:

• Our methodology ensures our productivity and quality is superior to the contract-hours model
• We free up valuable in-house resources to pursue core business activities

For companies that outsource software maintenance to ArrAy, we provide up to a 50 percent reduction over fully burdened in-house costs while delivering the same level of current work output. For companies that wish to keep their software maintenance in-house, ArrAy can decrease the existing costs by up to 25 percent by training in-house teams to use our proven ArrAy Way methodology for software maintenance methodology.

To learn more about how your organization can benefit from our Product Maintenance and Support Services, send us an email and you will be contacted by an ArrAy representative.